Privacy policy

1. Introduction

Fitrat Care operates this website, store, and related services to provide customers with a curated shopping experience. Our store is powered by Shopify, which helps us provide and improve these services.

By using our services, you acknowledge that you have read this Privacy Policy and understand how your information may be collected, processed, used, and disclosed. 

2. Personal Information We Collect

Depending on how you interact with Fitrat Care, we may collect information such as:

• Name, email address, phone number, billing address, and shipping address
• Payment details, payment confirmations, and transaction information
• Account details such as preferences, settings, and login-related information
• Shopping activity including viewed products, cart additions, purchases, returns, exchanges, and cancellations
• Messages sent to customer support or through other communications
• Device, browser, IP address, and network-related information
• Usage information related to how you interact with the website and services

These categories are described in the privacy policy text you uploaded.

3. Sources of Information

We may collect personal information from:

• Information you provide directly when placing orders, creating accounts, or contacting us
• Automatic technologies such as cookies and similar tools used through the website
• Service providers that help us operate, support, or improve our store
• Partners or other third parties where legally permitted

These source categories are included in the uploaded policy. 

4. How We Use Your Information

We may use personal information to:

• Process orders, payments, returns, exchanges, and account-related activity
• Manage shipping, order fulfillment, and customer support
• Improve and personalize the website and shopping experience
• Send updates, promotions, and marketing communications
• Maintain security, detect fraud, and protect the services
• Comply with legal obligations and enforce our policies

Service delivery, marketing, fraud prevention, customer communication, and legal compliance are all described in the uploaded policy. 

5. How We Share Information

We may disclose personal information in certain situations, including:

• With Shopify and service providers who help operate the store
• With payment processors, shipping providers, fulfillment partners, analytics providers, and support tools
• With marketing and advertising partners where permitted by law
• When you request or direct us to share information
• To comply with law, protect rights, or respond to legal processes
• As part of certain business transactions such as mergers or restructuring

These disclosure circumstances appear in the uploaded policy. 

6. Shopify and Third-Party Services

Our store is hosted by Shopify. Information submitted through our website may be transmitted to and processed by Shopify and related providers to operate, improve, and support the customer experience. :contentReference[oaicite:7]{index=7}

Our site may also contain links to third-party websites or platforms. We are not responsible for the privacy or security practices of third-party sites that we do not control. 

7. Children’s Privacy

Our services are not intended for children, and we do not knowingly collect personal information from children under the age of majority in the relevant jurisdiction. A parent or guardian may contact us to request deletion where applicable. 

8. Security and Retention

We use reasonable measures to protect your information, but no system can guarantee complete security. We retain personal information for as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements. 

9. Your Rights and Choices

Depending on your location and applicable law, you may have rights such as:

• Accessing your personal information
• Requesting correction of inaccurate information
• Requesting deletion of certain personal information
• Requesting portability of eligible data
• Managing promotional communication preferences

The uploaded policy also notes that identity verification may be required before some requests are processed. 

10. International Transfers

Your information may be transferred, stored, and processed outside your country. Where required, such transfers may rely on recognized legal safeguards and transfer mechanisms. 

11. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our operations, services, legal requirements, or regulatory obligations. Updated versions will be posted on this page with a revised effective date.